Microsoft Office 365 and ALLOcloud telephony
Combine your professional software Microsoft Office 365 with ALLOcloud, the telephony and collaboration service for SMEs.
ALLOcloud - Microsoft Office 365: A common goal
ALLOcloud and Microsoft Office 365 have established a partnership allowing you to use all the advantages of the ALLOcloud business telephony platform directly from your Microsoft Office 365 web environment. Launch your calls directly from your Microsoft Office 365 software, visualize the identity of the caller and open his file in Microsoft Office 365 before even picking up the phone.
Like Microsoft Office 365, ALLOcloud's objective is to optimise the efficiency of all SMEs. With ALLOcloud's telephony solution and Microsoft Office 365 management software, SMEs are guaranteed to optimise their time and performance.
Microsoft Office 365
Microsoft Office 365 groups a number of software and services for organisations. Their productivity cloud is designed to help businesses operate more efficiently. With Microsoft office 365, you can not only integrate your programs with Word, Access, Excel and Powerpoint, but also Microsoft Teams and Windows 10.
ALLOcloud is a professional VoIP telephony service for SMEs.
Because our telephony platform is in the cloud, we bring you fixed and mobile telephony on all your devices (landline, PC smartphone, tablet), wherever you are (office, telecommuting, on the road) and whenever you want (opening hours, closing hours, call forwarding). Thanks to VoIP technology, which routes your calls via an Internet connection, you have access to advanced telephony features that greatly improve the productivity of your teams and communication with your contacts.
It also allows for significant cost savings, with some of our customers achieving savings of up to 80% on their telephone bills.
ALLOcloud features in Microsoft Office 365
1) Contact synchronisation
Microsoft Office 365 contacts are synchronised with your company's phone book. You have access to these contacts on your landline phone book, on your smartphone app and on your computer via your user portal.
2) Click to call directly from Microsoft Office 365
In your Microsoft Office 365 interface, click with your mouse on any number, pick up your phone and the call will be directly launched. With this very efficient feature, you don't even need to dial a number on your landline phone, one click is enough to call.
3) Call notifications
Is your phone ringing? Even before you pick up the phone, a notification appears on your PC with information about the person calling you (name of the caller, number, company name, etc.). The information that appears comes from your Microsoft Office 365 software. You can now identify the caller on an incoming call in the blink of an eye, even before you pick up. This feature delights our customers because they can handle their calls in a personalised way "Hello Mr Smith, ..."
4) Click to open the customer file in Microsoft Office 365
When a customer calls you, a notification appears on your PC. You can also decide to activate "buttons" on this notification. Click on a button, for example, to open the caller's file in Microsoft Office 365 in a second. This feature allows you to be even closer to your customers and have their files in front of you before you even pick up the phone (Hello Mr Smith, I assume you are calling about ...)
- If you would like more information about our telephony solution, click here.
- If you would like more technical information, click here.